Terms & Conditions

Welcome to Kool. By accessing or using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully.

General

Kool reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of our website means that you accept any updated terms.

Products & Availability

We make every effort to provide accurate product descriptions, images, and information. However, product colours, designs, and details may vary slightly due to screen settings, lighting, photography, and other factors.

Product availability is subject to change without prior notice.

Pricing

All prices displayed on our website are subject to change without prior notice. We reserve the right to correct pricing errors or update product prices when necessary.

The final payable amount, including applicable discounts and delivery charges, will be displayed at checkout.

Orders

By placing an order, you agree to provide accurate and complete information. We reserve the right to confirm, accept, cancel, or refuse an order where necessary.

Orders may be cancelled if a product is unavailable, incorrect information has been provided, or an issue is identified during order processing.

Payments

Payment must be completed using the available payment methods displayed at checkout. Where Cash on Delivery is available, payment must be made at the time of delivery.

Shipping & Delivery

Delivery times may vary depending on location, product availability, courier operations, weather conditions, public holidays, and other circumstances beyond our control.

Please ensure that your delivery address and contact information are correct when placing an order.

Returns & Refunds

Returns, exchanges, and refunds are subject to our Refund & Return Policy. Please review the policy before placing an order.

Promotional Offers

Discounts, promotional codes, and special offers are subject to their individual terms and conditions. Kool reserves the right to modify or discontinue promotional offers at any time.

Intellectual Property

All content available on the Kool website, including text, images, graphics, logos, designs, and other materials, is the property of Kool or its respective owners and may not be copied, reproduced, or used without permission.

Limitation of Liability

Kool will make reasonable efforts to provide accurate information and a smooth shopping experience. However, we cannot guarantee that the website will always be free from errors, interruptions, or technical issues.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team through the contact options available on our website.