Payment Policy

At Kool, we aim to provide a safe, simple, and convenient shopping experience for all our customers.

Accepted Payment Methods

We offer convenient payment options at checkout, including:

• Cash on Delivery (COD)
• Online Payment
• Bank Transfer / Digital Payment where available

Available payment options may vary depending on your location and order.

Cash on Delivery

Cash on Delivery allows you to pay for your order when it is delivered to you. Please ensure that the correct payment amount is available at the time of delivery.

Online Payments

For online payments, please complete the payment using the available secure payment methods at checkout. Your order will be processed after successful payment confirmation.

Order Confirmation

Once your order is successfully placed, you will receive an order confirmation. In some cases, our team may contact you to confirm your order details before processing or dispatching it.

Failed or Unsuccessful Payments

If an online payment is unsuccessful or incomplete, your order may not be processed until the payment is successfully completed. Please contact us if you experience any payment-related issues.

Pricing

All product prices displayed on our website are subject to change without prior notice. The final payable amount, including any applicable delivery charges or discounts, will be displayed during checkout.

Discounts & Promotional Offers

Discounts, promotional codes, and special offers are subject to their respective terms and conditions. Offers may be changed, updated, or discontinued without prior notice.

Order Cancellation

Orders may be cancelled before they are processed or dispatched. Once an order has been shipped, cancellation may no longer be possible.

Contact Us

If you have any questions regarding payments or need assistance with your order, please contact our customer support team.